Refund Policy

Refund Policy

Last updated: 12/14/2025

1. Digital Products

Due to the nature of digital products, refunds cannot be requested after download. However:

  • Cases where the product doesn't match the description
  • Products that are unusable due to technical issues
  • Requests made within 7 days of purchase

will be considered for refund.

2. Hosting Services

We offer a 30-day money-back guarantee for hosting services. If you're not satisfied within the first 30 days, you can get a full refund.

3. Refund Process

  1. Send your refund request to [email protected]
  2. Include your order number and reason for refund
  3. Your request will be reviewed within 3 business days
  4. Approved refunds will be deposited within 5-7 business days

4. Non-Refundable Cases

  • Customized or personalized products
  • Used or activated licenses
  • Products purchased with promotions or discounts (unless otherwise stated)

5. Contact

For questions about our refund policy, contact us at [email protected] or through our support line.